Nationality: South African

Age: 35+

Available: Depending on client needs

Skills:

<Coding Languages: Docker / JBoss/Wildlfy / Microsoft SQL / Nginx / Tomcat

Databases: Microsoft SQL

Source Control: Docker

Platforms: Azure / AWS / Citrix / VMware / ESX

Frameworks-Tools: Blackberry Enterprise / Cloudflare / DHCP / DNS / Dynatrace / File Servers / File Transfer Protocol / Fresh Service (ITSM) / IIS / Manage Engine / Mimecast / PowerBI / Printer Management / Rightfax / Sharepoint / Site24x7 / SSL Encryption / Symantec Antivirus / Unicentre Service Desk / Windows Desktop / Windows Server / Microsoft Clustering / Microsoft Exchange / Microsoft ISA Server

Soft: Enterprise Monitoring / Vendor Management / People Management / Financial Management / Project Management / Application Support / Service Management / Risk Management / Security Management

Experience:

2023 – current | African Bank | Senior Manager: Site Reliability Engineering

• Architecture (Auditing, Documentation, Implementation)
• Monitoring (Auditing, Gap Analysis, Implementation)
• Automation (Gap Analysis, Tool Selection, Implementation, Optimization)
• TLS Security (Auditing, Tool Selection, Fixing, Implementation, Documentation)
• Vendor Management (Vendor Selection, MSA & SLA Management, Financials)
• People Management (Performance, Skills Development, Talent Retention)
• Application Support (Recruitment, Procedures, Training, Documentation)

2017 – 2023 | African Bank | Position Senior Manager: IT Production

• Enterprise Monitoring Management (Auditing, Tool Selection, Implementation)
• Vendor Management (Vendor Selection, MSA & SLA Management, Financials)
• People Management (Performance, Skills Development, Talent Retention)
• Financial Management (Vendor Financials, Budget Creation/Management)
• Project Management (Budgets, Resource Planning, Delivery, Value Realization)
• Application Support (Recruitment, Procedures, Training, Documentation)
• Service Management (Incident, Problem and Change Management)
• Disaster Recovery (Technical Implementation, Policy, Procedures, Documentation)
• IT Operations (Recruitment, Procedures, Training, Documentation, Monitoring)
• Security/Risk Management (Auditing, Identification, Resolution, Reporting)