Nationality: South African

Age:  30+

Available: Depending on client needs

Languages: English | African

Skills:

Coding Languages: T-SQL/PowerShell Scripting / Node.JS for REST APIs / PHP Twigs with HTML

Databases: MS SQL Server / PostgreSQL /

Platforms: Windows Server / A+ / N+ / Linux+ / Server+ / Security+ / MCSE 2014 / Windows Clustering / Microsoft Environments

Frameworks-Tools: K2 Smartforms / Laserfiche ECM + Workflow / Office Suite / ITIL Foundations / Agile Methodologies

Soft: Application Testing / Database Management / Query Optimization / Data Modelling / System Development Life Cycle / Project Management / Change Management / Stored Procedures / Performance Tuning / Database Administration / Clinical Thinking / Strategic Planning / Query Languages / Reporting Services / Data Analysis

Experience:

Since 2018 | SQL Developer Team Lead

Manages a team of SQL Developers and applications support engineers who handle all the application support from the in-house developed asset management applications. Reports to the CIO and manages a team of SQL Developers and an Applications Support Engineer. Internal stakeholders include the Operations Executives and end users. Externally, engages with a vast array of stakeholders, from major banks like FNB, ABSA, and SBSA to the City of Cape Town and other municipalities, totalling over 31,000 clients.

2014-2018 | Senior IT Technician and Engineer

This position involves managing the company’s technical support. Gained experience working on the helpdesk and meeting strict SLA times. Acted as the second in command to the team manager. Manages team requests in a managerial manner, excluding performance reviews.

2014-2014 | Collections Agent

This position required an in-depth understanding of debt collection strategies and how they should be implemented, data capture and achieving allocated collection targets, effective communication and negotiation for customer-facing including addressing customer queries and complaints.